DVD drive gone Aspire 5733Z

SteveH66 — Sun, 22 Jun 2014 21:43:26 GMT

I have an Aspire 5733Z with a Toshiba DVD burner in it. Running Windows 7 Home Premium. It just stopped working when I started up my system this morning. The keyboard and trackpad had stopped working as well. I used the F8 screen to restore to last good configuration. This restored the keyboard and trackpad. But my DVD burner won't work now. I had used it before, to run a Linux live CD and find the forum post that advised the use last good configuration tip.

But as I was shutting down the LINUX live CD, it told me to remove the media from the drive and close it, which I did, then click restart system, which I did. Once I got back into Windows, keyboard and trackpad were working again, but now my DVD drive wasn't. I did a google search, and went to a Microsoft forum (you're bound to get good advice there right? ) and I followed their directions to go into the registry and delete a couple of values - followed the instructions carefully so I know I did that correctly. That didn't work. So then I followed their next step if that didn't work, although I did it incorrectly I believe. Instead of deleting the driver, I deleted the DVD in Control Panel.

When I realized what I did, I used the control panel to detect hardware changes, and it reinstalled a Toshiba DVD burner driver but I'm not sure it reinstalled the right one. It installed one for a Toshiba DVD-RAM burner, I don't think this model supports RAM so that's probably the wrong driver.

Can anyone point me towards the correct driver to install? Maybe help me figure out this mess? Figure out why the DVD isn't working? Windows is recognizing it, but the door won't open. You can push the button on the door, won't open. Right click on the DVD drive in my computer, and in the context menu you can click on Eject - won't open. Thanks for any help you can give me.

Re: DVD drive gone Aspire 5733Z

SteveH66 — Mon, 23 Jun 2014 01:15:56 GMT

If anyone else has this problem, try reinstalling your chipset drivers, and remove the DVD drive and reinstall it. One or the other of those things fixed this problem for me.

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DVD drive gone Aspire 5733Z

Re: DVD drive gone Aspire 5733Z