Aspire V7-482PG 4 keys on keyboard fail

TimWang — Thu, 19 Jun 2014 16:15:18 GMT

Hi.

Recently I found my Aspire V7-482PG keyboard is not functioning properly.

4 keys, which are "a","1","`", and escape, do not respond. I called technical, they said it was hardware issue and they asked me to ship in for examination. I was in need of a laptop so I didn't.

Later on I found out that these 4 keys were working some time. When the laptop was turned on, these 4 keys worked but slowly. 3-5 hits would give 1 response. Then after about some time these keys worked perfectly all the way until a point where they all failed. The time frame from start to fail was about 2-3 hours.

Other information: this laptop is only 4 months old. I performed one system refresh due to Windows fail.

Can you let me know if this issue is hardware or software and what is your recommended solution?

Thank you.

Re: Aspire V7-482PG 4 keys on keyboard fail

IronFly — Thu, 19 Jun 2014 17:16:30 GMT

Hardware issue, can be a bad connection that cause random issue.

Go for the warranty repair.

Re: Aspire V7-482PG 4 keys on keyboard fail

TimWang — Tue, 24 Jun 2014 04:14:13 GMT

Thank you. Gonna do that while I don't need to use it for at least one week.

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Aspire V7-482PG 4 keys on keyboard fail

Re: Aspire V7-482PG 4 keys on keyboard fail

Re: Aspire V7-482PG 4 keys on keyboard fail