Acer Aspire 5742Z Notebook will not boot

Shrappers — Tue, 03 Jun 2014 08:12:26 GMT

I am running Wndows 7. On pressing the 'power on' button the power light comes on, the fan starts, the DVD drive makes its usual noise and then after 3 secs the whole thing stops and all lights go off. The system immediately starts again and the process is repeated - time and time again. It just continually loops. There is nothing showing on the screen at any time.

I have checked the HDD and the RAM and they appear to be OK. I have removed the DVD drive and tried various combinations of running with and without battery and power lead connected. All to no avail. I cannot access the BIOS even using the Fn+Esc key combination.

I am now leaning towards believing that I have a m/board probem.

If anyone has a solution I would love to hear it!

Re: Acer Aspire 5742Z Notebook will not boot

Acer-Ryan — Mon, 09 Jun 2014 17:56:11 GMT

Shrappers,

It sounds like you are on the right path and have done all the correct steps to determine the issue. I would agree that the problem is hardware related. All the devices seem to be getting power but the loop could be related to the mainboard.

If you are looking for repair, please contact technical support in your region. If you wish to repair it yourself you can always contact one of our parts partners for a motherboard.

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Acer Aspire 5742Z Notebook will not boot

Re: Acer Aspire 5742Z Notebook will not boot