tópico Re: Laptop won't shutdown after update to windows 8.1 em Notebooks & Netbooks

Laptop won't shutdown after update to windows 8.1

Emiliospam — Sat, 01 Mar 2014 14:34:18 GMT

I have a new aspire E1-572G that won't shutdown completely over an update to windows 8.1

I've Updated the Bios and downloaded the drivers from the support site.

I've done a recovery to default factory settings and tried again......no luck

I installed windows 8.1 after i installed al windows updates.

I have no idea left how to fix this!

Any suggetions are welkom...

Re: Laptop won't shutdown after update to windows 8.1

Emiliospam — Sat, 01 Mar 2014 14:38:27 GMT

By the way the laptop has no problems in windows 8

Re: Laptop won't shutdown after update to windows 8.1

Emiliospam — Sat, 01 Mar 2014 16:30:18 GMT

Found it! why are there two displayadapters in this laptop?

I removed the intel one and rebooted. windows dectected the intel displayadapter again.....problem solved!

Re: Laptop won't shutdown after update to windows 8.1

nessalarm — Thu, 06 Mar 2014 05:46:13 GMT

Hi .. I have the same model. Aspire E1-572G and same problem. Updated to Windows 8.1 and the notebook won't shutdown completely. After I uninstall the Intel Graphic Card from the system, the PC can shutdown completely. But now AMD is reporting no Graphic Card driver installed or it's not working properly. Painful ..

Re: Laptop won't shutdown after update to windows 8.1

nessalarm — Thu, 06 Mar 2014 10:52:05 GMT

Tried many things on this problem including updating both Intel + AMD drivers etc and nothing works for me. Finally, after reading further, I found that disabling Fast Startup in Windows 8.1 actually works.

Here's a simple guide - http://winaero.com/blog/how-to-disable-or-enable-fast-startup-in-windows-8-1/ and hope it helps other users having the same problem.

Now I can shutdown completely. Really annoyed because I had to spend like almost the entire day troubleshooting this issue. I don't know if it's Intel / Acer / Microsoft problem but certainly we as users suffer for it.