tópico Unable to install new driver Acer Aspire E1-571 em Notebooks & Netbooks

Unable to install new driver Acer Aspire E1-571

brummyfan2 — Mon, 17 Feb 2014 12:39:42 GMT

I have upgraded to wind 8.1 from wind 8(OEM), I tried to install the new driver for Elan Touchpad from Acer Support but it failed but the installer said the driver installed correctly, when I checked in Device Manager, there's no Elan drver but found PS2 compatible driver from Windows.

Any suggetion or help appreciated, Thanks.

Re: Unable to install new driver Acer Aspire E1-571

Clyde — Thu, 20 Feb 2014 21:20:24 GMT

I see 3 touchpad drivers listed on the Acer site. Are you sure you have an Elan touchpad? You can check using the hardware detection utility that Acer provides.

http://global-download.acer.com/SupportFiles/Files/HWID/APP/HWVendorDetection.exe

Re: Unable to install new driver Acer Aspire E1-571

brummyfan2 — Thu, 20 Feb 2014 23:41:20 GMT

Thanks clyde,

Yes, I have tried different drivers and none of the newer drivers work, finally, I have settled for the original driver ver. 11.6.8.1 and organised the settings to my liking.

The drivers 11.6.24.203 installed but didn't show up in Device manager

11.6.27.201 froze my OS with BSOD

Thanks again for your suggestion, much appreciated.