tópico Re: Acer aspire 5738G windows 7 installation em Notebooks & Netbooks

Acer aspire 5738G windows 7 installation

bros — Sun, 09 Feb 2014 16:35:31 GMT

Hello all

I have an acer aspire 5738G with windows vista installed.

In 4 years i have done a lot of recovery (vista is a too bad os) and now i want to install windows 7 .

My aspire 5738G doesn't boot anymore in vista (one more time), i take my windows 7 ultimate dvd and put it in the DVD driver.

It boot but the windows 7 steup always hang with a message

"a required cd/dvd device driver is missing ..."

I have tried with the Intel chipset Driver, Intel SATA AHCI driver buti can't install windows 7 ...

The message is always there

Can someone help me or tell me what driver it needs to complete the windows 7 setup.

Thanks in advance

Bros

Re: Acer aspire 5738G windows 7 installation

JackE — Sun, 09 Feb 2014 23:11:59 GMT

If you haven't done so already, first change the boot order in the bios to the DVD drive and see if that resolves the problem. Report back with results.

Jack E/NJ

Re: Acer aspire 5738G windows 7 installation

bros — Sun, 09 Feb 2014 23:29:39 GMT

Hello

I have already done that.

I also have tried with an usb key.

And tried to push AHCI driver downloaded from the acer support page (for my aspire 5738G) on an usb key an give them to windows 7 setup ...

I think i have tried all the driver and all combination (windows7 x86, windows 7 x64) and i always have this message.

but when i click on "browse" i can see all my drive (hdd, dvd an usb) ...

I don't know what driver this win 7 setup want to install on this aspire 5738G

Re: Acer aspire 5738G windows 7 installation

JackE — Mon, 10 Feb 2014 00:33:59 GMT

Since you have the USB install stick, have you tried camcel the installation when you get the driver message? This should bring you back to the start installation screen. Then remove the stick, and put it in another port, and then try to re-start the installation.

Jack E/NJ

Re: Acer aspire 5738G windows 7 installation

bros — Mon, 10 Feb 2014 21:12:20 GMT

I have already tried that too ...

It doesn't work the message is still there

I think i need a special driver but i don't know which one ...

Re: Acer aspire 5738G windows 7 installation

JackE — Tue, 11 Feb 2014 00:05:28 GMT

There could be an issue with the file on your original installation disk. You might want to try creating a new installation medium from another iso source. http://msft.digitalrivercontent.net/win/X17-58997.iso .

Jack E/NJ

Re: Acer aspire 5738G windows 7 installation

bros — Tue, 11 Feb 2014 19:05:27 GMT

I have downloaded this one 2 times and tried on a dvd and an usb key.

I also have downloaded the X17-59479.iso (64 bits edition) and also tried with an other dvd and usb key ...

And i still have the same issue

Re: Acer aspire 5738G windows 7 installation

bros — Tue, 11 Feb 2014 19:08:12 GMT

Sorry

I have tried with the ultimate iso (x86 and x64) i'll try with your link but if it doesen't work with the ultimate i think it won't work with the home premium.

I'll post here after some test

Thanks

Re: Acer aspire 5738G windows 7 installation

JackE — Tue, 11 Feb 2014 20:22:17 GMT

OK. Thanks.

Jack E/NJ

Re: Acer aspire 5738G windows 7 installation

bros — Sun, 23 Feb 2014 20:12:20 GMT

I don't know why but it's working with this ISO.

I'll try with the french one (because your link is for the english one) and tell you if it works too.

maybe the home premium have some drivers that the ultimate one does'nt have ????

Re: Acer aspire 5738G windows 7 installation

bros — Sun, 23 Feb 2014 22:11:45 GMT

What's with french ISO Acer ????

I've tried this one

http://msft.digitalrivercontent.net/win/X17-59009.iso

Home premium French and it's not working ....

It seems it's only working with English ones ....

So I have to install and English one and after the French language pack

It's something very ... strange ... why only English ????

[edited to comply with guidelines]

Re: Acer aspire 5738G windows 7 installation

JackE — Sun, 23 Feb 2014 22:26:49 GMT

How is it not working? Is it giving the same message "a required cd/dvd device driver is missing" etc?

Jack E/NJ

Re: Acer aspire 5738G windows 7 installation

bros — Mon, 24 Feb 2014 22:25:13 GMT

Yes the same message ... "a required cd/dvd device driver is missing"

but only with the french version (i haven't tried with other language than french or english)

Re: Acer aspire 5738G windows 7 installation

JackE — Mon, 24 Feb 2014 22:43:13 GMT

OK, if you now got the english 64 home premium up and running, how about trying to upgrade it with your ultimate DVD? The worse that can happen is that you'll get pushed back to square one and can re-do and re-suffer with vista again. 8^) Or maybe if you're lucky you'll still have a working english home premium.

Jack E/NJ

Re: Acer aspire 5738G windows 7 installation

bros — Tue, 25 Feb 2014 21:49:18 GMT

I have just tried the Ultimate version in English and it works.

So i'll install the language pack after.

This "only English working" iso stay strange for me but i have a solution so ...

Thanks for you help

Re: Acer aspire 5738G windows 7 installation

JackE — Tue, 25 Feb 2014 22:38:26 GMT

Good work! I hope your language add-on works ok for you too. Let us know.

Jack E/NJ