tópico Re: Who knows where to buy Acer Aspire R7 port converter? em Notebooks & Netbooks

Who knows where to buy Acer Aspire R7 port converter?

hj — Thu, 23 May 2013 14:13:18 GMT

Who knows where to buy Acer Aspire R7 port converter?

Re: Who knows where to buy Acer Aspire R7 port converter?

irv — Thu, 23 May 2013 21:02:59 GMT

What port are you trying to convert. I just order a USB to RJ45 from Amazon today.

Re: Who knows where to buy Acer Aspire R7 port converter?

ennepe — Fri, 24 May 2013 00:25:59 GMT

Since you two seem to be happy owners of a new R7 maybe you might be able to answer my question about the touchscreen: http://community.acer.com/t5/Notebooks-Netbooks/Who-knows-specs-of-Aspire-R7-Touch-Screen/m-p/88997/highlight/true#M18598

Re: Who knows where to buy Acer Aspire R7 port converter?

hj — Fri, 24 May 2013 18:45:31 GMT

new Acer Converter Port, which aims to make the act of connecting to an external display, HDD, router, etc. Thank you very much for the help;

Re: Who knows where to buy Acer Aspire R7 port converter?

brianlaing — Mon, 27 May 2013 02:13:52 GMT

I too would like to know when/where this accessory is available. Having the ability to add a second monitor (without having to use a USB monitor adapter) plus plug directly into Ethernet is a definite plus and is what this converter (according to the documentation in the box with the R7) is supposed to support.

Does Acer have any idea when this product will be released?

Thanks!

Re: Who knows where to buy Acer Aspire R7 port converter?

R7Trekker — Thu, 06 Jun 2013 23:22:25 GMT

I spoke with Acer Support today and THEY couldn't tell me where to buy a cable. The support tech said "it is a combo cable that can be bought at most any retailer", BUT could not tell what kind of port the "Acer Converter Port" is or provide me a linked example of one that would work; stating "we can't go to 3rd party retailers".

I did find this: http://acer.custhelp.com/app/answers/detail/a_id/30797/kw/acer%20converter%20port . I am looking at it and it describes it as a "Mini DisplayPort cable", BUT it also says "is designed to connect to an Acer proprietary cable". I have scowered the Acer Retail Store and they don't sell anything that closely resembles a Mini DisplayPort cable, much less one that will (from my manual) "connects to the Acer Converter Cable, allowing for easy connection to a LAN, an external display or an additional USB device."

I am going to see what i can find outside, but ACER YOU NEED TO GET YOUR ACT TOGETHER!

Re: Who knows where to buy Acer Aspire R7 port converter?

jimpaige283 — Sat, 08 Jun 2013 03:17:33 GMT

I have Acer m5-48aPT-6488 and use 2 Toshiba DynaDock USB 3.0 -- at home and at work.

Connects from Acer via USB 3.0 and can drive DVI & HDMI external monitors from the DynaDock (plus another hdmi ext monitor direct from laptop); run ext mouse, ext keyboard and Internet from the DynaDock USB 3.0

I bought both used on Amazon for around $120 delivered. No issue with installation or running it (4 weeks now)

Make sure you get the DynaDock USB 3.0

Re: Who knows where to buy Acer Aspire R7 port converter?

steiner2 — Sat, 22 Jun 2013 23:21:11 GMT

I too went back and forth with Acer support and the Acer store.The support first told me to get at a retailer. Then, I told him it was a proprietary cable mentioned several places in the documentation that came with it. Then, they came back and said they found it and would send to me. One week or so later, I received a wireless antenna. I called them back and they said that no one knows when it will be available or how to get it. The folks at the Acer Store don't know either and said the support folks would have to follow up.

I wish there was a way to speak with someone in management to address this. How can you advertise an accessory and have no means of customers purchasing??? This is ridiculous....

Re: Who knows where to buy Acer Aspire R7 port converter?

JBB — Sun, 28 Jul 2013 01:37:41 GMT

I have been trying to find the same information. An ethernet connection would be very helpful on the Aspire R7 given that the wireless connectivity through the Broadcom wireless adaptor is weak.

Re: Who knows where to buy Acer Aspire R7 port converter?

davidgreene — Sun, 28 Jul 2013 05:55:25 GMT

Try it here:

http://store.acer.com/store/acerna/en_US/home

or you can go to amazon to order it.

David

Re: Who knows where to buy Acer Aspire R7 port converter?

JBB — Tue, 30 Jul 2013 11:00:10 GMT

I contacted Acer support, and Karen C with Acer America Online Support is sending me Acer Converter Cable part number NC.23811.016 for the R7. I asked her why this part was not listed in the Acer Online store, but have not heard back yet.

Re: Who knows where to buy Acer Aspire R7 port converter?

Smurk — Tue, 30 Jul 2013 11:20:02 GMT

Hey when you get it, do you mind taking a picture of it and putting it online, cause it´s probably a big three cable thing not worth buying

Re: Who knows where to buy Acer Aspire R7 port converter?

DennisTheMenace — Thu, 15 Aug 2013 17:37:36 GMT

Often just commonly known as a 'mini' (for miniport adapter) turns out this really is a familiar part...for most apple imac users! Although this version now sold by Acer probably won't solve most of our desires for gigabit ethernet it will be at least some good faith by them:http://store.acer.com/store/acerna/en_US/pd/productID.284931100/parentCategoryID.64485400/

I searched through multiple pages on Amazon and only found one sold from the list that is 'Thunderbolt to gigabit ethernet': http://www.amazon.com/gp/product/B008ALA6DW/ref=ox_sc_act_title_2?ie=UTF8&psc=1&smid=ATVPDKIKX0DER Not sure if Thunderbolt is compatible or not. Otherwise this multi-output video adapter is pretty cool or visit Fry's Electronics or any larger electronic parts supplier or check Cable Wholesalers on the web:

http://www.amazon.com/TOOGOO-DisplayPort-Cable-Adapter-MacBook/dp/B004HH5VX8/ref=sr_1_34?s=electronics&ie=UTF8&qid=1376553890&sr=1-34&keywords=mini+converter+port

Finally the best solution for wired ethernet is a usb3 adapter by startech that is also sold on Amazon: http://www.amazon.com/StarTech-com-Gigabit-Ethernet-Network-Adapter/dp/B0095EFXMC/ref=sr_1_1?s=electronics&ie=UTF8&qid=1376588215&sr=1-1&keywords=startech+usb+3.0

Re: Who knows where to buy Acer Aspire R7 port converter?

JBB — Sat, 17 Aug 2013 20:30:07 GMT

Acer never sent me the Acer Converter Cable part number NC.23811.016 for the R7, so I can not post a picture. Karen C with Acer America Online support also did not reply to my query about why this part was not available in the Acer Online store. I did order and receive the Acer USB to Ethernet Cable (white) SKU#AK.USBRJ.001 available in the Acer store in order to supply the R7 with an ethernet port and it is working fine and giving me expected download speeds. (With a cable internet download speed of 16 Mb/sec, I had no need for a Gigabit ethernet adapter.)

@DennisTheMenace, thanks for the info. I am not sure that the proprietary Acer converter port is Thunderbolt compatible - I seem to remember reading in a review somewhere that it is not.

Re: Who knows where to buy Acer Aspire R7 port converter?

pamsvcs — Wed, 28 Aug 2013 15:07:28 GMT

First, as of this date Acer does not yet have the "3-In-1" Acer Converter cable that attaches to the proprietary Acer Converter port (see http://acer.custhelp.com/app/answers/detail/a_id/30837/~/frequently-asked-questions-on-the-aspire-r7-series#converter) for the Aspire R7. According to Acer, it may be available "in a week" (Sept 2013).

Second, it is probably more advantageous to use the Acer np.dck11.003 Universal USB 3.0 Dock available at a number of online and brick-and-mortar sources. The Acer "3-in-1" Converter cable provides "an Ethernet port, VGA port and an additional USB port", whereas the Acer np.dck11.003 USB dock provides:

USB docking station
LAN 10Mb LAN
100Mb LAN
Gigabit LAN
for TravelMate B113
P243
P253
P453
P633
P643
P653

Re: Who knows where to buy Acer Aspire R7 port converter?

lunchboxwarrior — Tue, 10 Sep 2013 18:42:31 GMT

http://store.acer.com/store/acerna/en_US/pd/productID.286529400

this is now in the US store

Re: Who knows where to buy Acer Aspire R7 port converter?

JBB — Fri, 27 Sep 2013 16:35:15 GMT

I just wanted to update this thread to indicate that USA Acer did send me the Acer Mini CP to VGA/LAN/USB Converter for the Acer Aspire R7 as promised - apparently shortly after it became available in the USA Acer store (http://store.acer.com/store/acerna/en_US/pd/productID.286529400). I have not tested the VGA connection, but the ethernet and the USB connections work fine. I also wanted to thank Acer for actually sending this converter free of charge after I enquired about the ordering information for this converter before it was available in the USA Acer store.

Re: Who knows where to buy Acer Aspire R7 port converter?

Corrosive — Fri, 27 Sep 2013 18:10:41 GMT

Can you give any advice on the product? I am interested in picking one up but am not sure if its worth the buy. I already have a usb to eathernet cord so if you can maybe do a speed test on the eathernet connection too, that would be great!

Re: Who knows where to buy Acer Aspire R7 port converter?

JBB — Fri, 27 Sep 2013 18:47:49 GMT

Hi, Corrosive,

My internet connection is cable, with a download speed rated at 16 Mb/sec by my ISP, so my maximum download speed is not hugely fast and I'm not sure how helpful my information is. Nonetheless, I have tested the download speed using the Acer Mini CP to VGA/LAN/USB Converter as the ethernet connection and get a download speed of 16.25 Mb/sec. This is the same download speed that I get with the Acer USB (2.0) to Ethernet Cable (white) SKU#AK.USBRJ.001, also available in the USA Acer store.

So, with my cable internet, there appears to be no difference in ethernet download speed between the Acer mini CP converter and the USB to Ethernet cable. I don't know if there would be a difference in speed with a higher maximum download speed. Since the Mini CP converter is not listed as being a Gigabit ethernet adapter, it may not be any faster with higher max speeds than a 2.0 USB to ethernet adapter.

At least the mini CP converter doesn't use up one of the available USB ports.

Re: Who knows where to buy Acer Aspire R7 port converter?

Alexbba — Mon, 07 Oct 2013 23:21:36 GMT

I bought separate converters instead, on Ebay, as:

- USB to Lan RJ45 Network Card Adapter Ethernet External 10/100 Mbps FOR PC USB2.0

- Mini DisplayPort DP Male to DP Female Adapter Converter

But didn't find a mini display to USB (or to mini usb) converter (but the two availabe usb ports would be enough for now).