tópico Re: aspire v5 touchscreen problem em Notebooks & Netbooks

aspire v5 touchscreen problem

amiraizat124 — Sun, 16 Jun 2013 11:41:02 GMT

I recently bought and Acer Aspire V5-471P touchscreen laptop with Windows 8 OS. Within several minutes of initially powering on the laptop, the touchscreen had developed a phantom touch that occurs in only ONE spot on the screen.

Re: aspire v5 touchscreen problem

Leho — Sun, 16 Jun 2013 16:22:12 GMT

Amir

Since your computer is new, this seems like a situation to use Acer warranty services (or maybe first see it place of purchase will exchange).

Leho

Re: aspire v5 touchscreen problem

nexus51174 — Thu, 27 Jun 2013 15:36:02 GMT

Hello,

My touchscreen is working (V5-571p-6642) but with recent Windows 8 & Acer updates I have notice that I occasionally get "ghost clicks" on the touchscreen (top center). This is very annoying when you put a window to fullscreen then suddenly it goes back to original size. Or typing and then getting a beeping noise because you are no longer in the window with your document.

I've been doing some research on trying to disable the touchscreen in Windows 8.

1. Go to Control Panel
2. Search for "Pen" and click on Pen and Touch from the results.
3. There if you are the lucky ones, is a box to uncheck to disable the Touchscreen

Unfortunately I am not the lucky one. There is no box to disable touchscreen.

Further research into forums, I've found other laptops having the similar problem and they point to the generic n-trig driver Windows 8 is using. And some found going to n-trig support page with the make & model can update the n-trig driver and issue goes away.

I went to the website but nothing for Acer.

Re: aspire v5 touchscreen problem

DS — Sat, 29 Jun 2013 04:00:46 GMT

I'm having the same issue with the ghost clicks. For me it is always in the bottom left of my screen. A link to a website that may have ideas would be helpful... I've been looking everywhere though and i'm yet to find a solution.

Re: aspire v5 touchscreen problem

andru — Sun, 22 Sep 2013 23:05:38 GMT

the same issue here with a brand new v5-572p-6858 ((

at random moments it just starts touching randomly all over the screen.

Re: aspire v5 touchscreen problem

smaugg — Tue, 14 Jan 2014 15:34:41 GMT

I have the same issue with a brandnew V5 572PG 53338. Sometimes the gost touches appear and I even cannot log out normally. So I restart and in most cases it is gone. Is there any solution found so far?

Re: aspire v5 touchscreen problem

gpsingh06 — Sun, 02 Mar 2014 20:50:27 GMT

I also have the same issue. Called customer care and after some debugging asking me to send laptop to these repair center at my cost.....

Re: aspire v5 touchscreen problem

Mayer — Tue, 04 Mar 2014 01:03:49 GMT

I bought the same unit and the touch screen is already malfunctioning not even 24 hours after I bought it. I thought it was just like that in a while but all of a sudden its not functioning totally right now (after almost two weeks). Waste of money. Acer is disappointing. And I just found out a lot of similar comments. I hope Acer will do something about this.

Re: aspire v5 touchscreen problem

tedokc — Wed, 12 Mar 2014 00:20:25 GMT

If you can't get replaced for free by Acer and don't want to spend 300 plus take a guitar pick and seperate the screen and remove the two little flat cables no more digitizer

Re: aspire v5 touchscreen problem

adambugsy — Sat, 14 Jun 2014 08:28:39 GMT

1. Right-click and select "All Apps" at the lower right corner, then select Control Panel
2. Select Hardware and Sound
3. Select Device Manager
4. Select Human Interface Devices
5. From the list, look for the driver for the touch screen. This can be tricky since on laptop they are all listed as "USB Input Device". You can start disabling and re-enabling one at a time until the touch screen stops responding. You can also identify the touch screen by checking the Properties | Details and get the "Hardware Ids" then do a search online to see what the device is.
6. Once you know which is the touch screen, disable the driver and the touch screen should no longer work
Enable this device to make the touch screen work again.

Re: aspire v5 touchscreen problem

miksem — Thu, 24 Jul 2014 03:52:20 GMT

Same issue with my ACER V5-573P multiple touches , initiially non-stop now once a week for 3-4 seconds

but.... I like this laptop, and desided to get 2nd one almost the same V5-573P with i7 and 6GB ... from day one multiple phantom touches non stop to the potn i cant even shut laptop off - I guess sending it back to newegg.

I think ACER should adress this issue ASAP,

the way I see it ... its too sensetive screen and when CPU fan start blowing at the buttom/back its generates difference in temperature and activates screen to small variations in temp from airflows like air conditioner and etc

Re: aspire v5 touchscreen problem

Crowley — Mon, 04 Aug 2014 19:04:40 GMT

Hey everyone, this is a little off the topic i guess but I have broken the Glass on my Aspire V5-573P but I have no idea where to get a new one, (wothout sending it back to Acer and spending more on the repair than the laptop is worth)

I have no problem replaceing it mysef. I just cant find one for My Aspire V5-573P. Will a Acer Aspire V5-573PG 15.6" Multi-Touch LCD Glass LCD B156XTN03.1 work?

And finally Can the 1080P screen work with thre Aspire V5-573P?

Thanks very much for any help.

Re: aspire v5 touchscreen problem

4CU-ICUKM — Sun, 07 Sep 2014 12:01:00 GMT

The touch screen had developed a phantom touch that occur in only one sport on the screen.I just bought it recently.