tópico Re: Acer Aspire Z5761 All in One Desktop Problems em Desktops & All-In-Ones

Acer Aspire Z5761 All in One Desktop Problems

beanie92 — Tue, 18 Mar 2014 09:25:06 GMT

hey,

My Mate has a Acer Aspire all in one desktop, when he goes to turn it on it beeps then black screens and nothing happens?

what is causing this and is there a way to fix it?

thanks

Re: Acer Aspire Z5761 All in One Desktop Problems

Acer-Ryan — Mon, 24 Mar 2014 14:28:46 GMT

The issue may be related to the HDD or motherboard. I would suggest trying to get into the BIOS by pressing the DEL key as soon as you power the computer on. If, that fails, it may suggest there is a hardware issue, potentially the motherboard and would require repair.

Re: Acer Aspire Z5761 All in One Desktop Problems

beanie92 — Mon, 31 Mar 2014 06:24:32 GMT

i can get into the bios but what do i do when im in there

Re: Acer Aspire Z5761 All in One Desktop Problems

Acer-Ryan — Mon, 31 Mar 2014 13:53:21 GMT

Look and see if the HDD is listed on the information tab or see if it is listed on the Boot tab. If you see IDE0 or HDD0 and nothing beside it, then that would indicate the HDD is not being detected and would need to be replaced.

If that HDD is being detected you should see a model name/number next to it or listed on the Information tab. If the HDD is detected you could try formating the HDD using third party software and reinstall the operating system using recovery media.