tópico how to em Desktops & All-In-Ones

eRecovery Management

Ed-1 — Sun, 12 Jan 2014 04:16:34 GMT

I have an Aspire M5630 that will not load the windows system. I downloaded the the Acer recovery media but it asks for a password before loading the e-recovery management application. What password ???

Re: eRecovery Management

finlux — Sun, 12 Jan 2014 06:07:42 GMT

Hi Ed -1

Acer recovery media is not available as a download - it must be purchased directly from them!

I'd suggest to contact Acer support for your region to obtain the disks.

Re: eRecovery Management

laurent_14 — Sun, 12 Jan 2014 18:07:58 GMT

Hello Ed-1,

To complete the answer finlux, you are 3 ways to recover or repair your desktop (windows and drivers):

1- From hard disk (PQ Service - Hidden partition)

2- From the factory recovery media made via eRecovery (your DVD)

3- Purchase Acer recovery media DVD

Herewith the user guide of eRecovery Management V2.5:

Link: ftp://ftp.support.acer-euro.com/desktop/empowering_technology/User%20Guides%202.5%20-%202.6/Acer%20eRecovery%20Management%20v2.5%20-%20final.pdf

Re: eRecovery Management

finlux — Mon, 13 Jan 2014 05:43:12 GMT

Hi laurent_14

Yes, you are right of course - but I was specifically responding to the OP's point that he cannot get a downloaded version of eRecovery to work!

how to

madzmike — Mon, 13 Jan 2014 09:17:26 GMT

hello everyone i hope you can help me. i have aspire e1-572 win8 OS then i want it to transfer to win7 but suddenly my win OS disk hi couldn't read my OS and i don't have any recovery disk...i can't use now my laptop..any suggestion or DIY ideas to use my laptop or if i buy recovery disk how much is this?thanks in advance

Re: eRecovery Management

laurent_14 — Mon, 13 Jan 2014 15:15:44 GMT

Hi finlux,

Sorry, you are right. I misunderstood the meaning of the question.

Normal, I'm french !

Re: eRecovery Management

madzmike — Mon, 13 Jan 2014 16:31:25 GMT

sorry, my question there was..how can i reboot my laptop?because if i put my win7 OS disc.the disc is rid but i can choose any drive in short there all hidden and they are in gpt something like that.there's a possibility to unhide them?so that i can install my win7 OS?

thanks again and i'm sorry

Re: how to

finlux — Tue, 14 Jan 2014 05:51:39 GMT

Hello madzmike!

If, what you are saying, is Windows will not work - you have 2 options:

1. Try to reinstall from the recovery partition - Hold down ALT, and continually tap F10 as soon as you switch on. This should start the eRecovery program. Try a few times if this doesn't work straight away.

2. Recovery disks/USB Drive. Contact Acer support for your region to buy these. They are not expensive to buy.

Re: eRecovery Management

finlux — Tue, 14 Jan 2014 05:52:57 GMT

Hi laurent_14

No problem!