tópico Re: Hard Drive failure em Desktops & All-In-Ones

Hard Drive failure

samski — Mon, 25 Nov 2013 18:06:05 GMT

I need some advice on re-installing the operating system on my new hard drive.

Re: Hard Drive failure

Charitha — Mon, 25 Nov 2013 18:40:54 GMT

Hi,

Can I know some info about your requirement.

1) What is the machine model

2) What is the O/S you are going to install

3) Do you have O/S media (OS DVD)

4) What is the HDD capacity.

Please give me the feedback..

Thanks

Re: Hard Drive failure

samski — Tue, 26 Nov 2013 02:40:49 GMT

Greetings. The model is Aspire 5742z. I have the UUID, serial number,SSNID, and other product info if needed. The HHD is a Western Digital black, 320 GB. The O/S that was loaded on the computer was Windows Vista, which I assumed to be the best one to use as a replacement. When trying to diagnose the problem I ordered recovery material from Acer. This consists of one system disk, 3 recovery disks, and one language disk. These did not work with the old hard drive so I assumed the hard drive needed to be replaced, which is what I am doing now. Can I use these disks to reload the O/S? I have no other disks from Acer.

Thanks. Samski

Re: Hard Drive failure

Charitha — Tue, 26 Nov 2013 10:59:56 GMT

Dear Friend,

Please try out Recovery disk. Put the 1st DVD and boot from it. Follow the instruction. After complete installation by using all 3 DVD's , It should be load Windows O/S. Please give me the feed back.

Thanks

Re: Hard Drive failure

samski — Tue, 03 Dec 2013 12:33:42 GMT

This worked perfectly well and now my Aspire is running very well. Thank you.