tópico I have the Aspire 5733-6426 and my dvd drive has suddenly stopped working. em 2013 Archives

I have the Aspire 5733-6426 and my dvd drive has suddenly stopped working.

SRYALL530 — Sun, 17 Mar 2013 19:30:24 GMT

I have the Aspire 5733-6426 (model PEW71) and my dvd drive has suddenly stopped working, seemingly over night. I can't burn music, play movies, nothing! Why did this happen and can it be fixed?

Re: I have the Aspire 5733-6426 and my dvd drive has suddenly stopped working.

Acer-Tommy — Thu, 21 Mar 2013 17:00:21 GMT

I'm unable to answer "why" but I can certainly point you to your local service center to get it fixed.

Re: I have the Aspire 5733-6426 and my dvd drive has suddenly stopped working.

ssk — Thu, 21 Mar 2013 17:12:50 GMT

If CD drives shows exclamation mark in Device manger , you can run Microsoft fixit to fix the issue.

http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

Re: I have the Aspire 5733-6426 and my dvd drive has suddenly stopped working.

SRYALL530 — Fri, 22 Mar 2013 02:31:05 GMT

Thank you for your suggestion of microsoft fix it. The cd/dvd icon in Device Manager DID have an exclamation point next to it, so I ran MS fix it and it did not even detect a problem!

Re: I have the Aspire 5733-6426 and my dvd drive has suddenly stopped working.

ssk — Fri, 22 Mar 2013 08:55:32 GMT

Don't worry,

Manually removing teh upper and lowe filters from registry should fix the issue.

Press the windows + R key to open run command

Type regedit in the box

Click ok

Remove the Upperfilters and Lowerfiltersvalues completely from the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

After that restart the coomputer .