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Acer Updater incompatible with Windows 7 pop-up. Windows does not resolve. What am I supposed to do?

DouglasS — Fri, 15 Mar 2013 09:26:44 GMT

Re: Acer Updater incompatible with Windows 7 pop-up. Windows does not resolve. What am I supposed to

francisco — Fri, 15 Mar 2013 21:29:25 GMT

acer updater incompatible windows 7

Re: Acer Updater incompatible with Windows 7 pop-up. Windows does not resolve. What am I supposed to

davidpowell — Sun, 17 Mar 2013 13:50:58 GMT

Over on another site I saw someone quoting a message in French. Translated, it says, "acer updater for your version is not compatible with the new windows update". That fits with my experience: it was after a major Windows Update that I got this message. I followed the prompts, and got led to an Acer download page. There was a link for each of certain specific models, and one general one for the rest. I took the latter, as my machine model (5750G) was not listed. It has not worked; I am getting spontaneous "hangs" now. I didn't get a chance to explicitly apply the update; not sure whether this actually happened. (Perhaps it 'hung' before that could complete!). The component was to patch e-Power management (or something similar).

Re: Acer Updater incompatible with Windows 7 pop-up. Windows does not resolve. What am I supposed to

sassie1279 — Thu, 21 Mar 2013 12:34:51 GMT

Every time I boot my laptop this message pops up and it tells me to contact Acer regarding the issue. This started to occur when I received important updates; the update was included in with my automatic updates, therefore, I would never have been able to prevent the issue. I have no idea what to do because each time I search to resolve the issue it states there is no resolution.

Re: Acer Updater incompatible with Windows 7 pop-up. Windows does not resolve. What am I supposed to

Acer-Blayn — Tue, 26 Mar 2013 20:22:34 GMT

Try the solution posted at https://acer.custhelp.com/app/answers/detail/a_id/29568. It should resolve your issue.

Re: Acer Updater incompatible with Windows 7. Windows does not resolve. What am I supposed to

MarcoV — Sun, 24 Mar 2013 08:05:24 GMT

Acer Updater incompatible with Windows 7. Windows does not resolve. What am I supposed to

Re: Acer Updater incompatible with Windows 7. Windows does not resolve. What am I supposed to

Acer-Blayn — Mon, 25 Mar 2013 13:16:22 GMT

Did you run the patch or hotfix posted on the link above?

If so, did it install?

Did you get any errors?

Re: Acer Updater incompatible with Windows 7 pop-up. Windows does not resolve. What am I supposed to

maugs51 — Tue, 26 Mar 2013 19:37:58 GMT

When I click on the link , it says access denied.

Re: Acer Updater incompatible with Windows 7 pop-up. Windows does not resolve. What am I supposed to

Acer-Blayn — Tue, 26 Mar 2013 20:23:21 GMT

Sorry. There was an extra period in the link. The correct link is https://acer.custhelp.com/app/answers/detail/a_id/29568.

Re: Acer Updater incompatible with Windows 7 pop-up. Windows does not resolve. What am I supposed to

heathervincent4 — Sun, 26 Jan 2014 17:12:09 GMT

where do i get acer updater compatible with windows 7 for an aspire 5733

Re: Acer Updater incompatible with Windows 7 pop-up. Windows does not resolve. What am I supposed to

Acer-Blayn — Mon, 27 Jan 2014 14:17:10 GMT

You can download Acer Updater from http://www.acer.com, select the Support tab, then choose your product and OS. The download will be listed under the Applications tab.