tópico Non existent customer service em Software, Solutions and Accessories http://community.acer.com/t5/Software-Solutions-and/Non-existent-customer-service/m-p/128837#M2255 How do you make Acer and particularly there customer service who I find hard to understand listen ? I have an Acer laptop which is only 8 weeks old, it has not worked properly since new. Despite trying to make the customer service understand that I had some important data on the machine, he insisted that if I took it to a local technician to try and get the data off the machine before sending it back, then that would most likely make the warranty invalid ! So I have had to send it back and lose 10 years of research, and they just do not care. Wish I had never bought an ACEr Fri, 27 Sep 2013 11:54:20 GMT Jeanc 2013-09-27T11:54:20Z Non existent customer service http://community.acer.com/t5/Software-Solutions-and/Non-existent-customer-service/m-p/128837#M2255 How do you make Acer and particularly there customer service who I find hard to understand listen ? I have an Acer laptop which is only 8 weeks old, it has not worked properly since new. Despite trying to make the customer service understand that I had some important data on the machine, he insisted that if I took it to a local technician to try and get the data off the machine before sending it back, then that would most likely make the warranty invalid ! So I have had to send it back and lose 10 years of research, and they just do not care. Wish I had never bought an ACEr Fri, 27 Sep 2013 11:54:20 GMT http://community.acer.com/t5/Software-Solutions-and/Non-existent-customer-service/m-p/128837#M2255 Jeanc 2013-09-27T11:54:20Z Re: Non existent customer service http://community.acer.com/t5/Software-Solutions-and/Non-existent-customer-service/m-p/130753#M2283 <P>hi...</P><P>&nbsp;</P><P>I too had no boot issues with Acer computer and unable to data.</P><P>As per per Acer technican , removing hard disk to backup data does not void warranty.</P><P>You need to take care that you do not damage any parts.</P> Fri, 04 Oct 2013 07:11:23 GMT http://community.acer.com/t5/Software-Solutions-and/Non-existent-customer-service/m-p/130753#M2283 Sharanji 2013-10-04T07:11:23Z